Open-source alternatives to Jira Service Management

Jira Service Management in the Customer service category. These are the open alternatives we recommend looking at.

GLPI

IT service desk and inventory tool for tickets, assets, licences and contracts.

GPL-3.0Strong copyleft

SaaS: YesClosed product: No

GitHub stars
6.4k
Deployment
Server
Login/SSO
SAML, LDAP

Request Tracker

Established issue tracking system for support and internal case handling, written in Perl.

GPL-2.0Strong copyleft

SaaS: YesClosed product: No

GitHub stars
1.2k
Deployment
Server
Login/SSO
LDAP

This is guidance, not legal advice (inte juridisk rådgivning). Check with a lawyer before deciding.

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